What To Do If You Haven’t Received Your Postal Survey Form


The Australian Bureau of Statistics (ABS) has mailed out the last of the 16 million forms for the same-sex marriage postal survey and you should have received your form by today (September 25).

If you haven’t received one, or your form is damaged, you can now request a new one from the ABS.

“The quickest and easiest way to contact us and request a replacement form is via our website. You will be sent a replacement form, and the original form will be made invalid,” ABS Deputy Australian Statistician Jonathan Palmer said on Monday.

“Anyone unable to go online, can visit one of our capital city or regional pick-up locations or call the Information Line on 1800 572 113.”

The replacement survey materials will contain a new form, a reply paid envelope and instructions on how to complete it. Requests for new forms close on Friday, October 20 at 6pm.

The ABS has opened voting in the survey to Australians living or travelling overseas, people in remote communities and people with a disability.

Voters who are overseas can request a 16-digit code to submit a paperless response. To get one, fill in an online request form on the ABS website or call the Information Line.

Once you receive the code via email or SMS, you can use it to complete the survey online or by calling the automated telephone service.

The ABS is “strongly encouraging” everyone to complete and return their form by October 27, or as soon as possible before the final deadline of November 7.

The results of the survey will be announced by the ABS on November 15.